Box's two rules for software in the agent era: beat the generic agent, then let it in
On Sequoia's Training Data podcast, Box CEO Aaron Levie said any company sitting on customers' data now has two obligations: build an agent measurably better than an off-the-shelf one at its own workflows, and expose the same capabilities to outside assistants like Claude and ChatGPT. He described the tuned search-and-retrieval harness behind Box's agent, the evaluations that track model progress, and his bet that within five years roughly 90% of enterprise tokens will be spent on work nobody asked for directly.
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